Managed Services & SRE
Hand us the pager and sleep through the night. We own reliability against a 99.9% uptime SLA.
For: Teams that need production run by engineers who designed for failure modes, not who learn them at 3am.
What you walk away with.
Observability & alerting
SLOs, dashboards, and alerting tuned to what actually matters, so you hear about the issues that count and ignore the noise.
On-call & incident response
A real rotation with runbooks and post-incident review, so the same outage never bites you twice.
Continuous reliability
Capacity, cost, and resilience reviewed every month, before an outage forces the conversation.
Clean hand-off or stay-on
We ramp your team to own it, or stay on as your managed-services partner. Your call, either way.
A services and technology partner to AWS and Google Cloud.
These are the platform services this practice designs, builds and operates on, staffed by engineers certified on each cloud.
AWS Partner
- Services partner
- Technology partner
- Amazon CloudWatch
- AWS X-Ray
- AWS Systems Manager
- AWS Backup
- Amazon EventBridge
10 AWS certifications held by our engineers
Google Cloud Partner
- Services partner
- Technology partner
- Cloud Monitoring
- Cloud Logging
- Cloud Trace
- Error Reporting
- Backup and DR Service
10 Google Cloud certifications held by our engineers
12 certifications behind our managed services & sre work.
Google Cloud · AWS · Microsoft · The Linux Foundation · Aviatrix · Oracle Cloud · HashiCorp
Professional Cloud DevOps Engineer- Professional Cloud Network Engineer
DevOps Engineer – Professional
DevOps Engineer Expert- CKA: Certified Kubernetes Administrator
- Certified Professional, Multi-Cloud Network Engineer
- SysOps Administrator – Associate
- Azure Administrator Associate (AZ-104)
- KCNA: Kubernetes and Cloud Native Associate
OCI Cloud Operations Associate- Terraform Associate
- Certified Engineer, Multi-Cloud Network Associate
The exact tools and standards you get.
- Prometheus / Grafana
- PagerDuty
- GKE
- Terraform
- Cloud Monitoring
- 99.9% uptime SLA
- SRE practice
- SOC 2
What you'll want to know before you commit.
We own reliability against a 99.9% uptime SLA, with SLOs and dashboards tuned to what actually matters. The number is a commitment we operate to, not a marketing line.
Notes from the engineers who do this work.
Managed Services & SREWhat Does 99.9% Uptime Actually Mean? Downtime Allowances Explained
When a vendor advertises 99.9% uptime, it means the service is permitted to be unavailable for roughly 8 hours and 46 minutes per year, or about 43 minutes per month. That single decimal point…
Managed Services & SREWhat Does 99.9% Uptime Actually Mean? Downtime Math Every SRE Team Should Know
Three nines of availability, or 99.9 uptime, means your service can be unavailable for roughly 8 hours and 46 minutes per year, about 43 minutes and 50 seconds per month, or just over 10 seconds per…
Managed Services & SREWhat Does 99.9% Uptime Actually Mean? Downtime Math Explained
When a vendor promises 99.9% uptime, they are committing to no more than roughly 8 hours and 46 minutes of downtime per year. That is the whole answer in one sentence. The hard part is understanding…
Need managed services & sre, to standard?
Talk to the senior engineers who would build it and stay on to run it.