Privacy Policy

1. Information we collect

1.1 Personal information

We collect personal information you voluntarily provide to us when:

• Requesting our consulting services or submitting contact forms
• Applying for job positions, including CVs, resumes, and application materials
• Subscribing to our newsletters or marketing communications
• Participating in our events, webinars, or training programs
• Using our client portals or project management systems

1.2 Business information

When engaging our services, we may collect:

• Company details, contact information, and organizational structure
• Technical specifications and infrastructure requirements
• Business objectives, project requirements, and strategic goals
• Financial information for service agreements and billing
• System access credentials and security-related information

1.3 Technical information

We automatically collect certain technical information, including:

• IP addresses, browser types, and device information
• Website usage patterns, page views, and navigation paths
• System performance metrics and error logs
• Cookies and similar tracking technologies

2. How we use your information

2.1 Service delivery

• Providing cloud, software development, and IT consulting services
• Managing client projects, communications, and deliverables
• Workforce augmentation and talent matching
• Technical support and customer service
• Billing, invoicing, and payment processing

2.2 Business operations

• Recruitment and human resources management
• Marketing and business development
• Research and development of new services
• Compliance with legal and regulatory requirements
• Risk management and fraud prevention

2.3 Communication

• Responding to inquiries and providing customer support
• Sending service updates, technical notifications, and security alerts
• Marketing communications, with your consent where required
• Industry insights, thought leadership, and educational content

3. Information sharing and disclosure

3.1 Service providers

We may share information with trusted third-party service providers who assist us with cloud infrastructure and hosting (AWS, Azure, Google Cloud), payment processing, customer relationship management and support tooling, analytics and performance monitoring, and marketing automation and email delivery.

3.2 Legal requirements

We may disclose information when required by law or to comply with legal obligations and court orders, protect our rights, property, and safety, prevent fraud and security threats, and cooperate with law enforcement agencies.

3.3 Business transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.

4. Data security and protection

4.1 Security measures

We implement comprehensive security measures, including:

• Encryption for data transmission and storage
• Multi-factor authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices
• Incident response and breach notification procedures

4.2 Data retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory requirements, maintain business records for operational needs, and resolve disputes and enforce agreements.

5. Your rights and choices

5.1 Access and control

Depending on your location, you may have the right to:

• Access, update, or correct your personal information
• Delete or request deletion of your data
• Object to or restrict processing of your information
• Receive your data in a portable format
• Withdraw consent for marketing communications

5.2 Marketing communications

You can opt out of marketing emails using the unsubscribe link in any email or by contacting us directly. We will process your request within 10 business days.

6. International data transfers

As a technology consulting firm with international operations, we may transfer your information across borders. We ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities, adequacy decisions for certain jurisdictions, certified data protection frameworks, and explicit consent where required by applicable law.

7. Cookies and tracking technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can manage cookie preferences through your browser settings or our cookie controls. See our Cookie Policy for details. We distinguish between essential cookies (required for site functionality), analytics cookies (loaded only with consent), and preference cookies (remember your settings).

8. Children’s privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to this policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through our website or direct communication.

10. Contact us

To ask about this policy or exercise your rights, please reach out:

• Email: hello@techsensedev.com
• Phone: +234 911 211 1144 (Lagos HQ) · +1 760 232 3641 (US)
• Headquarters: Lekki, Lagos, Nigeria
• US entity: Techsense Developers, Inc. (Delaware, 2025)
• Response time: We respond to inquiries within 30 days

We comply with the GDPR, CCPA, NDPR, and other applicable data protection regulations. Our security practices are reviewed and audited on a regular basis.